AMS ValveLink Software Foundation Support

• Safeguard your software investment

• Save on support services

• Gain access to web–based support

The goal of AMS ValveLink^® Software support is to provide you with the services you need to take full advantage of the AMS ValveLink Software capability as well as the new features and advantages available with future AMS ValveLink Software releases.  We want to deliver all the expert product advice and technical information you need to keep your process operating and your people productive.

Benefits

Safeguard your software investment—With one easy plan, you can keep your software current.  You will automatically receive revisions so you know that your AMS ValveLink Software always operates at peak performance.  Your AMS ValveLink Software will be kept up to date with the latest user enhancements and FIELDVUE^® instrument device types.

Save on support services—With your subscription to AMS ValveLink Software support, you receive direct phone support during normal business hours for advice and guidance.  Fisher Controls is known for excellent service and that’s what you get.  Our experienced technical support staff will answer your questions and provide you with the help you need.  Of course you can also receive information via fax or e–mail—we will provide the information you need in the form most convenient for you.

On–site support and training, as well as diagnostic interpretation, tailored to your specific needs can be provided by Emerson Process Management.  On–site services and diagnostic interpretation are not part of the AMS ValveLink Software Foundation Support program.

Gain access to web–based support—As a ValveLink software support user you gain access to Internet–based support tools:

• Product Documentation

• ValveLink Software Knowledge Base

• Submit New Support Issues

• User Forum

• Software Updates

Support Starts with Your Purchase of AMS ValveLink Software

Support is provided at no charge for your first 90 days of operation.  You will have unlimited access to the AMS ValveLink Software software technical support help desk.  During these first 90 days you also will have access to Internet support and free software updates. To keep receiving full support benefits you will want to renew your support subscription.  We’ll send you a reminder letter in time for you to order a renewal.