Profile Support

Profile™ works straight out of the box, but if you do need technical assistance our support team are here to help.

Support Plans

METCO's Metrology Software Support Plan is included with all new orders for METROLOGY™. This annually renewable package provides these excellent benefits:

• Software upgrades (including new features and major enhancements).
• Business hours telephone support.
• Remote support sessions.
• Live web chat.
• Online incident reporting & tracking.
• Email support.
• Online knowledgebase.
• Tech notes.

Find an Answer

Review our frequently asked questions at http://support.ambrit.com/profile/faq to find answers to questions about using Profile™. Our database of answers is regularly updated.

Ask a Question

To submit a question to our support staff please email Productsales.metco@emerson.com.

Download Software

Get the latest version of Profile™ from the Download page. Maintenance releases are freely available to all customers. Customers with a support contract can download the latest feature release.

Product Manuals

The electronic manuals that came with Profile™ provide detailed instructions to help you use the product effectively. The Profile™ product manuals are available in either PDF (readable in Adobe Acrobat) or HTML format:

• Getting started with Profile™
• Download PDF manual
• View HTML manual